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Field Service Engineer

This position reports directly to the Field Service Supervisor.

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Duties include:

  • Service existing equipment at customer sites to ensure that equipment is performing at optimal levels and according to machine specifications. Troubleshoots to isolate and resolve problems.
  • Commissions new equipment at the customer site. Ensures that the equipment has been properly installed for start-up (mechanically and electrically).
  • Performs warrantee service calls to troubleshoot equipment problems, and courtesy calls to ensure optimum customer satisfaction.
  • Checks stock on customer spare parts for equipment and uses suggestive selling techniques to increase spare parts sales.
  • Develops and provides ideas to Engineering department to improve equipment design and eliminate recurring manufacturing and design flaws.
  • Seeks equipment upgrades and new equipment business opportunities and promotes the advantages of purchasing Performance Partnership Contracts (PPC’s).

Requirements include:

  • 5 – 7 years in an industrial environment with responsibility for industrial machine maintenance and commissioning
  • Experience and proficiency in PLC editing/troubleshooting (Allen Bradley)
  • The ability to read PLC diagrams/schematics
  • Able to read and interpret electrical schematics (interpreting mechanical drawings a big plus)
  • Knowledge of pneumatic principles
  • Must love being a road warrior! Travel up to 80% worldwide. As such, must possess or be able to obtain a valid passport.
  • Must possess effective computer skills
  • Must present professionally with a positive, customer-focused attitude
  • BS in Engineering (or equivalent experience)
  • Must provide own transportation (reimbursable) to drive to various customer sites
  • Previous experience in a foundry environment a big plus
  • Ideal locations are IL, IN or WI near a major airport

Whats in it For You:

We know that our people are the heart of our organization, and we look for people who are passionate about what they do, which strengthens us as a company. Our smaller work environment means you will be exposed to a wide variety of career- enhancing experiences, and you’ll be better able to see the impact of your work. We also offer you the following benefits:

  • Medical, dental & vision coverage
  • Health Savings Account with employer contribution
  • Flexible Spending Account
  • Company-paid life insurance (1.5x base earnings)
  • Supplemental life insurance for you and your family
  • Company-paid short and long-term disability
  • 401(k) with competitive company match
  • Tuition assistance
  • Employee discount program (from cars to movie tickets)
  • On-demand career development videos
Apply Now

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